Immediately following a Motor Vehicle Accident (MVA), you may feel fine and thankful you didn’t sustain any injuries. However, within 48 hours you may experience the pain and suffering of whiplash and you may be unsure how you can get the care you need.
Let them know you have had an accident. They will assign you a claim number, which you need in order to begin treatment,
and for us to begin billing.
We will put together a file of all the necessary paperwork we require in order to assess & treat you. Please inform us if you
already have an assigned claim number when you book in. them know you have had an accident.
One of our reception staff can help you complete the necessary forms.
Your therapist will thoroughly assess you to determine the extent of your injuries, recommending a treatment plan to
determine the type & frequency of treatments to ensure optimal rehabilitation. Initially, most MVA plans begin with set blocks
of time as per insurance regulations. Your therapist will explain this in greater detail when they meet with you.
If you have Extended Health Coverage (EHC) personally, through your employer or your spouse’s employer, you must use
this coverage until your benefits are exhausted. Once you have exhausted your EHC coverage your car insurance company
will begin to pay. If you do not have benefit coverage, your car insurance company will cover your costs as per the treatment
If you have any questions about any of the above, or what to expect in your treatments, please do not hesitate to ask. We are here to help you through the MVA process.